Edgar Soto

SAP PM, SM, SD and Security Consultant     

Executive Summary

• 10+ years of experience in SAP Plant Maintenance (PM), Sales and Distribution (SD), Service Management (SM) and SAP Security.
• Have been working as a SAP Sr. Consultant for different industries: High Tech, Consumer Products, Media, Mill Products, Pharmaceuticals and Telecommunications.
• Completed 9 full life cycle implementations and 3 rollouts/upgrades/support projects.
• Team Leader for Plant Maintenance and Sales and Distribution modules and SAP Security.
• Solid expertise in PM, SD, SM and SAP Security.
• SAP Security includes activities related to Sarbanes-Oxley, SoD (Segregation of Duties) and Enterprise Risk Management.
• Country experience includes USA, Mexico and Costa Rica.
• Excellent communication, team building and project management skills.
• Effective decision maker and ability to easily understand complex customer requirements.

Skills Summary

• SAP application modules: PM, SD, SM and SAP Security.
• SAP application releases: From 3.0 to ECC 6 .0
• Seamless Integration of SAP Applications with 3rd Party Maintenance and Sales Software.
• Tools: SAP Workflow, Solution Manager, Live Link, Test Director, Info Pak, VIRSA (Compliance Calibrator), Access Enforcer and Firefighter.
• Languages: SQL and ABAP.
• Methodologies & Documents: ASAP Methodology, Sarbanes-Oxley, Total Productive Maintenance (TPM), Life Cycle Costing and Reliability Centered Maintenance (RCM).
• Productivity Applications: MS Office, MS Visio and MS Project.
• Expertise includes a broad range of business scenarios for PM, SD and SM.
• Enterprise Risk Management, Segregation of Duties and Sarbanes-Oxley.

SAP Apps Skills and Tools

• Definition of User Requirement Specifications and Functional Requirement Specifications.
• Effective proposal of complex To-Be scenarios in SAP. These business scenarios are based on the As-Is definitions.
• Study of current business processes, future business flows and identification of gaps and RICEF’s.
• Mapping of new sap business processes (To-Be’s) for PM, SD and SM modules.
• Definition of Organizational Structures for PM, SD and SM.
• Definition of Master Data templates for PM, SD and SM.
• Cycle testing to validate configuration in PM, SD and SM.
• Test scripts and User Acceptance Tests (UAT).
• Technical Specification requirements for RICEF’s.
• Definition of Data Conversion strategies and tools to upload master data.
• SAP-IMG to customize and configure new business scenarios.
• Extensive expertise on VIRSA (Compliance Calibrator), Access Enforcer and Firefighter.

SAP Project Experience

Client: BUNGE, Guadalajara, Jalisco. Mexico

Industry: Mill Industries.
Description: Bunge provides food processors and food service companies with a full portfolio of edible oils, including bulk and packaged oils, shortenings and salad dressings. Also produces specialty oils, including solutions for customers interested in reducing trans fatty acids in their foods. The retail business sells many of South America, Europe and Asia's most popular consumer bottled oil, margarine and mayonnaise brands. The milling operations create a wide range of corn and wheat products.

Project: SAP R/3 Implementation.                                                                       May 08 to Present

Description: Full Life Cycle SAP implementation.

Role: SAP PM Senior Consultant.

· Functional PM Lead and responsible for 6 people.

· Plant Maintenance implementation according to ASAP methodology.

· Creation of the Business Blue Print for Plant Maintenance. This document includes the following data: As-Is, To-Be’s, Organizational Impact, Process Improvements, Functional GAPS, Approach for resolving functional GAPS, Configuration Requirements, Reporting Requirements, Interface Requirements, Data Conversion Requirements, Enhancements and Authorizations Requirements.

· Definition of the master data mapping between SAP-PM and other legacy systems.

· Definition of the SAP-PM Organizational Structure (based on SAP organizational elements).

· Detailed PM Presentation to the sponsor committee.

· Definition of the Scorecard to track the project.

· Configuration of technical objects (Functional Locations, Equipments, etc) in Plant Maintenance.

· Configuration of new Maintenance Notifications, Maintenance Orders types, Single Cycle Maintenance Plans and Maintenance Plans with Strategy (Services packages).

· Configuration of the Work Clearance Management functionality to support risky maintenance activities.

· Configuration of measuring points and counters.

· Creation of classes and characteristics for Equipments.

· Creation of verification test scripts for Preventive Maintenance, Corrective maintenance, Urgent Maintenance, Maintenance Orders for Calibration, External Service and Refurbishment.

Environment: SAP R/3, Plant Maintenance and Windows XP.

Client: ACEROMEX, Monterrey, N.L. Mexico

Industry: Retail (Steel products).

Description: Aceromex offers the widest range of the best quality products and services for the construction and metalworking industries.

Project: SAP R/3 Implementation.                                                                          Sep 07 to Mar 08

Description: Fleet Management implementation.

Role: SAP PM Senior Consultant.

· Definition of the User Requirements Specifications for Fleet Management.

· Definition of the As-Is situation and proposal of the To-Be’s (process flows).

· Creation of the master data template for Fleet Management objects.

· Definition of the BPML for Fleet Management.

· Configuration of fleet objects types and their vehicle-relevant profile views.

· Configuration of special measurement positions and counters for fleet objects.

· Fleet Management configuration to calculate the consumption data for fleet objects.

· Configuration of costing procedures for vehicle consumptions.

· Configuration of new Maintenance Notifications, Maintenance Orders types, Single Cycle Maintenance Plans and Maintenance Plans with Strategy (Services packages).

· Configuration to calculate the consumption data for miles per gallon.

· Creation of test scripts for Unit an Integration testing.

· Fleet Management training to business people (key users and IT users).

Environment: SAP R/3, Plant Maintenance and Windows XP.

Client: DHL, Houston, TX. USA

Industry: Logistic Services.

Description: DHL is a Deutsche Post World Net company of Germany that provides international Mail, Express, Logistics and Finance. DHL's global headquarters are located in Bonn and London (its Exel subsidiary). Headquarters for the Americas are located in Plantation, Florida, while its Asia Pacific & EEMEA headquarters are located respectively in Singapore & Bahrain/Brussels.

Project: SAP R/3 Implementation.                                                                          Mar 07 to Jun 07

Description: Full Life Cycle SAP implementation.

Role: SAP SD Senior Consultant.

· Functional SD master data leader and responsible for 5 people.

· Creation of data mapping templates for Customer Master, Material Master, Credit Master and Vendor Master data.

· Conducted data mapping workshops between SAP customer master fields and legacy systems.

· 101 SD Presentation to DHL personnel.

· Creation of the role matrix for all SD master data (SAP Roles and transactions).

· Creation of Customer Hierarchies for sales processing and also Hierarchies for pricing determination.

· Creation of Business Process Procedures for customer, material and credit master records.

· Analysis and design of customer master interfaces (legacy systems).

· Master data governance strategy design.

· Design of the strategy to upload master data in SAP.

· Creation of Unit test scripts to validate the process of mass changes for customer and materials.

· Creation of training material to support the go-live phase.

Environment: SAP R/3, Sales and Distribution and Windows XP.

Client: Genentech, South San Francisco, CA. USA

Industry: Pharmaceutical.
Description: Considered the founder of the biotechnology industry, Genentech has been delivering on the promise of biotechnology for more than 30 years, using human genetic information to discover, develop, manufacture and commercialize biotherapeutics that address significant unmet medical needs. Today, Genentech is among the world's leading biotech companies, with multiple products on the market for serious or life-threatening medical conditions, more than 100 projects in the pipeline and a long term plan for growth.

Project: SAP R/3 Implementation.                                                                          Feb 06 to Mar 07

Description: Full Life Cycle SAP implementation.

Role: SAP Plant Maintenance Senior Consultant.

· Design of new business scenarios for SAP. Repair at customer site, Repair at the Plant, Preventive Maintenance, Corrective Maintenance, Predictive Maintenance, Urgent Maintenance, External Services, Refurbishment-Internal, Refurbishment-External and Maintenance Orders for Calibration.

· Creation of the Business Process Master List (BPML) for PM.

· Creation of the SAP role matrix for Plant Maintenance.

· Creation of new business process flows (To-Be scenarios) for Plant Maintenance.

· Creation of Master data templates for Equipments, Catalogs, Task Lists and Spare Parts.

· Configuration of new Maintenance Notifications, Maintenance Orders types, Single Cycle Maintenance Plans and Maintenance Plans with Strategy (Services packages).

· Configuration of the settlement rule for each Maintenance Order.

· Configuration of the Warranty Claim process in SAP, including the process of warranty check at the service contract level.

· Creation of new storage locations for Spare Parts and its assignment to Maintenance Plants.

· Creation of Verification test scripts for Unit Testing and Integration Testing. Upload of test scripts to Mercury-Test Director.

· Creation of classes and characteristics to be used in the classification system.

· Creation of training material using RWD Info Pak.

Environment: SAP R/3, Plant Maintenance and Windows XP, Livelink and Test Director.

Client: McKesson, San Francisco, CA. USA

Industry: Pharmaceutical.
Description: McKesson Corporation (NYSE: MCK) is a large United States-based corporation specializing in the distribution of health care systems, medical supplies and pharmaceutical products. It is a Fortune Global 500 company, the 18th largest company in the United States and the single largest health care company in the world.

Project: SAP R/3 Implementation.                                                                         Jun 05 to Sept 05

Description: SAP Security/Sarbanes Oxley.

Role: SAP Security/Risk Management Consultant.

· Use of VIRSA to identify the roles and transactions that could represent a potential risk to the company.

· Analysis and explanation of the combination of SD, AR and AP transactions that are considered a risk or threat to the company.

· Extensive analysis of Segregation of duties. Per role and combination of roles.

· Redesign of existing profiles and roles in SAP.

· Creation of mitigation controls to neutralize and eliminate potential risks.

· Creation of new Policies and Procedures to support the SAP security practice.

· Alignment with all accounting and Investor Protection standards (Sarbanes-Oxley Act)

· Use of Access Enforcer and VIRSA Firefighter to support security best practices.

· Risk Management recommendations were created to support an effective security process.

· Redesign of existing SAP roles according to SOD’s findings.

· Creation of Business Processes Procedures to support user maintenance activities in SAP.

Environment: SAP R/3, Security, Sarbanes Oxley Act of 2002 and Windows XP.

Client: Warner Brothers. Burbank, CA. USA

Industry: Media Entertainment.

Description: Warner Bros. Entertainment, Inc. (or Warner Bros., Warner Bros. Pictures) is one of the world's largest producers of film and television entertainment. It is a subsidiary of Time Warner, with its headquarters in Burbank, California and New York City.

Project: SAP R/3 Implementation.                                                                          Jun 05 to Sep 05

Description: Full Life Cycle SAP implementation.

Role: SAP SD Senior Consultant.

· Analysis and design of the OTC (Order To Cash) business process.

· Design of the To-Be business process flow.

· SD Presentation to the sponsor committee.

· Identification of RICEFF’s and its criticality.

· Configuration of new order and delivery types.

· Configuration of new movement types for goods issue and goods receipt

· Configuration of return processes after goods issue posting.

· Configuration of serial numbers in deliveries.

· Configuration of output determination for Material label, delivery notes, picking list and packing slip.

· Creation of test scripts for Unit an Integration testing.

· SD Training to business people (key users and IT users).

· Definition of the strategy for Data Governance.

Environment: SAP R/3, Sales and Distribution and Windows XP.

Client: Callaway Golf Company. Carlsbad, CA. USA

Industry: Consumer Products.

Description: Callaway Golf is an American golf company based in Carlsbad, California. They make balls such as the Warbird and drivers such as the FT. They manufacture woods, irons, wedges, putters and golf balls and license its name for apparel, footwear, timepieces and accessories. Callaway Golf also owns and manufactures products under the Odyssey putter brand and Top-Flite and Ben Hogan golf brands.

Project: SAP R/3 Implementation.                                                                          Apr 05 to May 05

Description: SAP R/3 support during go-live.

Role: SAP SD Senior Consultant.

· On-site support for Sales processing.

· Configuration of automatic free goods determination.

· Configuration of Product Proposals. This is a list of products for a specific customer that is automatically proposed during sales document processing.

· Configuration of Material determination to enable the automatic substitution of materials in sales documents during sales order processing.

· Configuration of partner determination in sales processing.

· Configuration of texts for sales processing and also for sales documents.

· Configuration of availability check in sales processing.

· Configuration of transfer of requirements in sales processing.

· Creation of scheduled background jobs for sales reports.

· Creation of quick reference guides as part of the training material.

Environment: SAP R/3, Sales and Distribution and Windows XP.

Client: Hubbell Inc. Milford, CT. USA

Industry: Consumer Products.

Description: Hubbell Incorporated is an international manufacturer of quality electrical and electronic products for commercial, telecommunications, lighting, utility, industrial, and consumer markets.

Project: SAP R/3 Implementation.                                                                           Jan 05 to Mar 05

Description: SAP R/3 support during post go-live.

Role: SAP SD Senior Consultant.

· Configuration of new ATP rules for finished product (FERT).

· Modification to existing pricing procedures to meet customer requirements.

· Modification to output determination procedures to meet user requirements.

· Mass changes to customer master data.

· Unit testing for new configuration and creation of transports to production.

· Solution of inconsistencies in copy control for sales, deliveries and billing documents (header and item positions).

· Creation of new item category groups and item categories that were assigned to sales, deliveries and billing documents.

· Definition of new mandatory fields for customer and credit master.

· Creation of variants and background jobs for sales reports.

· Creation of a solution database to record SAP problems and its solutions.

Environment: SAP R/3, Sales and Distribution and Windows XP.

Client: Coca Cola. Tijuana, B.C. Mexico

Industry: Beverages.

Description: Coca Cola is the world's largest non-alcoholic beverage company, a market and marketing leader with innovative products and an unrivaled distribution system. Four of the top five sparkling beverages bear our trademark or license and No. 1 worldwide in sales of sparkling beverages.

Project: SAP R/3 Implementation.                                                                          Feb 04 to Dec 04

Description: Full Life Cycle SAP implementation.

Role: SAP SD Senior Consultant.  

· Functional SD Leader and responsible for 6 people.

· In charge of Customer Master Data, Sales and Accounts Receivable processes.

· Analysis and data mapping between Customer Master fields in SAP and Legacy Systems.

· Creation of the BPML (Business Process Master List) for Customer Master, Sales and Accounts Receivable.

· Definition of the Customer master template to upload data in SAP.

· Definition of the Data Conversion strategy for customer master and credit master data.

· Creation of roles and profiles in SAP, including SOD’s (Segregation of Duties) and authorizations.

· Configuration of sales order types, delivery types and credit check controls.

· Creation of BPP’s to support the training phase.

· Creation of Unit testing test scripts.

· Creation of Training material and presentation to key user.

Environment: SAP R/3, Sales and Distribution and Windows NT.

Client: Trigem, Cd Juarez, Chihuahua, Mexico

Industry: Electronics

Description: Trigem is a specialized IT equipment manufacturer with presence in Germany, Korea, Japan Philippines and USA.

Project: SAP R/3 Implementation.                                                                           Oct 02 to Nov 03

Description: Full Life Cycle SAP implementation.

Role: SD Sr. Consultant.

· Team Lead for Customer Master Data and OTC (Order to Cash) and MTO (Make to Order) processes.

· Data Mapping for Customer Master Data and Legacy Systems.

· Identification of Issues and GAPS and proposal of effective SAP solutions.

· Configuration of Sales Order types, Delivery types, Billing types and pricing conditions for finished products.

· Automatic output determination for Sales, Deliveries and Invoices.

· Design of sales outputs using SAPscripts.

· Creation of test scripts for sales scenarios.

· SD Lead for Unit Testing and Integration Testing.

· Creation of BPP (Business Process Procedures) to support training activities.

· Creation of the Scorecard to track the project.

· Train the trainer activities were performed during the training phase.

Environment: SAP R/3, Sales and Distribution and Windows NT.

Client: TYCO Electronics LTD. Matamoros, Tamps. Mexico

Industry: Electronics.

Description: Tyco International is a highly diversified global company that provides thousands of products and services vitally important to residential and commercial customers. Those products range from electronic security and alarm monitoring to fire-fighting equipment and breathing apparatus, and from water purification and flow control solutions to galvanized steel tubes and armored wire and cable.

Project: SAP R/3 Implementation.                                                                          Jun 01 to Aug 02

Description: Service Management Implementation Phase II.

Role: SAP SM Consultant.

· Creation of the Functional Requirement Specification document.

· Leading workshops to define new business scenarios in SAP.

· Design of new SAP business processes (To-Be).

· Configuration of Service Contracts for Repair, Warranty processing, Service Products, new notification types and service order types.

· Creation of Classes and Characteristics for Equipments, Materials and Instruments (Classification System).

· Identification of integration points with other SAP modules.

· Analysis and Identification of Issues and GAPS.

· Data mapping and Identification of reporting requirements.

· Data Conversion Strategy definition and identification of Interfaces between SAP and legacy systems.

· Configuration of output conditions for service orders.

· Creation of Master Data Template for all new business procedures.

· Service Management Training to end-user.

Environment: SAP R/3 Service Management and Windows NT

Client: Lucent Technologies Inc. Matamoros, Tamps. Mexico

Industry: Electronics.

Description: Alcatel-Lucent (formerly Lucent Technologies) provides solutions that enable service providers, enterprises and governments worldwide, to deliver voice, data and video communication services to end-users. Alcatel-Lucent is a leader in fixed, mobile and converged broadband access, carrier and enterprise IP technologies, applications and services.

Project: SAP R/3 Implementation.                                                                          Apr 99 to May 01

Description: SAP Rollout for Mexico. The modules that were involved in this Rollout were SD, SM, PP, MM and FI.

Role: SAP SD and SM Consultant.

· Design and configuration of the SD module. Master data (customer, material, credit master, and InfoRecords), Inquiries, Quotations, Sales Orders, Pricing, Deliveries (Pick and Pack), Post Goods Issue, Billing and Shipments.

· Design of new RS&R (Repair Service and Return) business processes in SAP.

· Development of a customized solution in SAP to automate the process of Transportation and Shipping of repaired materials.

· Definitions of reports to track Return Material Authorization (RMA) received from domestic and international customers.

· Definition and configuration of Pricing procedures for repaired materials: In warranty-Trouble Found, In Warranty-No Trouble Found, Out of warranty- Trouble Found and Out of warranty- No Trouble Found.

· Configuration of RE orders for returns (RMA), Functional Locations, Equipment, Serial Numbers, Service and Quality Notifications, Service Orders, Task lists, Catalogs, Measurement documents, Repair/Scrap operations, Settlement rules for service orders, Warranties, Inventories, Storage Locations for spare parts and Reservations for components.

· Configuration of service notifications and service orders.

· Output determination and shop papers configuration.

· Creation of Classes and Characteristics for Equipments and Materials (Classification System).

· Design and implementation of interfaces between SAP-SM and other legacy systems.

· Creation of new Policies and Procedures for Repair Services and Returns.

· Creation of User’s Manuals for Repair Services and Returns.

· Creation of the SM Training strategy for end-users.

Environment: SAP R/3, Sales and Distribution and Windows NT.

Client: GRUMA, S.A. of C.V. Monterrey, N.L. Mexico

Industry: Mill industries.

Description: GRUMA is the world's largest producer of Maseca corn flour and tortilla products, with production facilities across the Americas, the UK, Holland, Italy and Asia. Its operations and sales extend to the US, Canada, throughout Central America (through Gruma Centro America), and into England, Europe, Asia, Australia and the Middle East. With the backing of Gruma's global technology and resources, Mission Foods has grown to become the largest producer of tortilla products in the US.

Project: SAP R/3 Implementation.                                                                           Jan 98 to Dec 98

Description: Full Life cycle Sales implementation for SD, MM, PP FI and CO.

Role: SAP SD Consultant.

· Creation of Business Blue Print document for Shipping, Billing and Transportation.

· Definition of Organizational Structure and Master Data procedures.

· Creation of new Business process flows (To-be scenarios) based on the As-Is.

· Definition of transportation strategies (routes, shipping points, transportation planning points and automatic leg determination).

· Configuration of Outbound and Inbound deliveries, pick, pack and goods issue procedures.

· Output determination for Shipping, Billing and Transportation.

· Configuration of billing documents (Invoices, Credit Memo, Debit Memo, etc).

· Configuration of shipment types (Individual shipment, Collective shipment and Transportation
chain).

· Creation of new Policies and Procedures for Shipping, Transportation and Billing.

· Creation of User’s Manuals for Shipping, Billing and Transportation.

· Creation of the SD Training strategy for end-users.

Environment: SAP R/3, Sales and Distribution module and Windows NT.

Education

· Master’s degree: Information Systems Management                          1996

· BS Bachelor degree: Business Administration                                   1993

Certifications and Continuing Education

· Processes in Sales and Distribution - Distrito Federal, Mexico, 1998

· Sales - Houston, TX, 1998

· Deliveries - Distrito Federal, Mexico, 1999

· Billing - Distrito Federal, Mexico, 1999

· Shipping and Transportation - Distrito Federal, Mexico, 2000

· Costumer Service - Distrito Federal, Mexico, 2000

· Service Processing - Distrito Federal, Mexico, 2001

· SAP Security and Sarbanes-Oxley Compliance - Los Angeles, USA, 2005