KEY SKILLS	EXPERIENCE
Program Manager / Delivery Mgr / Technical Project Manager	7 years
Lead Consultant / Solution Architect	6 years
Presales Consulting / Testing / QA	5 years






FUNCTIONAL SUMMARY:
•	Ten years of experience in complete life cycle of Banking and Financial services, Workflow, interfacing telecom systems consulting, eBusiness, B2B, B2C and systems development. Successfully managed, planned and executed multiple business integration, services and system development projects within specified timeframes.
•	Head the Knowledge management, collaborative and portal solutions practice in all organizations that I’ve been in for the last three years, publishing white papers on Knowledge Management, for development of product / sales / pre-sales activities.
•	Setup a PMO (Program / Portfolio Management Office) for the whole Cash Management Solution Delivery Group at Standard Chartered. 
•	Currently managing Releases in the Access Systems Group of Deutsche Bank, Singapore as a Release Manager (Program management role). This happens to be one of the biggest Portfolios with a suite of 11 development projects for their DB Direct Internet platform.
•	Authored a book “SCB WORKS” a handbook used by Managers for all Cash Management Implementations, SCB to manage effectively and boost ROI.
•	Good experience in Account Management and Program Management (managing large teams and budgets as high as 10+ M USD), Presales consulting
•	Successful experience in strategic consulting leading to new sales prospects and closing sales deals.
•	Participated in CMM Level 5 Assessment as an assessment team member.
•	Participated and assisted in formulating future business development plans and strategies.
•	Managed QA and Testing teams for manual, automated and Load Testing. Key role in CMM 5 assessments.

AREAS OF EXPERIENCE: Knowledge management, portal and collaborative solutions, Banking and Finance (Corporate, Retail, Trade Finance & Enterprise banking segments, Front Office Enabling, credit processing, Risk Management, Cash Mgt (Cheque Collection System), Imaging & Workflow based automation, Integration, Loyalty Systems, Cards & Knowledge management systems), Claims processing, Insurance (application processing, underwriting, Front office enabling, Workflow based automation, Sales processing, claims processing), e-Commerce, Enterprise System Integration, Telecom & Datacom (GSM, Paging (POCSAG), SDH & ATM), Interfacing systems, Provisioning and varied system  Integration solutions.

CLIENTS: Deutsche Bank, Standard Chartered Bank, CitiBank, Providian Financials, Scottish Life, Bank of America, UNISYS, NYSE, Royal Sun Alliance, Orange Communication, ExpopageOtelnet, Mediaflex.com, PCCW  (HK), One Empower, Honeywell Corp, Lucent Technologies, OKI (Japan).

SOFTWARE: C, C++, Unix (SunOS, HPUX, IBM) & Scripting, Linux, OSP, X Windows, Win 95/98/NT, SNMP, CMIS / CMIP, TMN, HP Open View, Java, J2EE, Messaging Middlewares (IBM MQ, Sonic MQ), CORBA, Web Services, WAP, Oracle 8.0, Sybase SQL Anyware, Informix, Struts, other free source frameworks & components.
HARDWARE: Cisco Routers, MICOM Mux, RAD Mux, ALCATEL switches, Glenayre and Non Glenayre Rx/Tx, DSC, NTC, Encoders- UOE, LCC, GPS Rx, NMS, H-H connectivity (mainframes and AS400)
TOOLS: MS Project, Rational Suite (Clearcase, Requisite Pro, ROSE, Test Manager, Purify, Quantify, PureCoverage), MSVC++, Erwin, MS Office, etc.
 Enterprise: Autonomy PIB Suite, Epicentric Suite, WebSphere, Weblogic, Inprise, iPlanet, iFlow, Visibroker, Mercator (EAI), NAS, Sablime, CVS, Clearcase etc. 

EDUCATION:
Bachelor of Engineering (Electronics and Communications Engineering), April 1995, University of Madras, INDIA
Currently doing my M. B. A in (Marketing and Finance), Symbiosis Institue of Management.

ACHIEVEMENTS:
•	Letter of appreciation for outstanding contribution (“SCB Works”) at Standard Chartered Bank.
•	Letter of appreciation from the Head of Web Services Group at Orange Communication for exceptional performance is resolving some very critical technical issues that was faced by the business in it’s functioning.
•	Received token of appreciation from the Management at ITS for the work done at Otelnet, USA.
•	Received accolades from management at ITS for training nearly 50% of the organization on managing projects using RUP and UML / UMT and changing the process of development and implementation in the organisation.
•	Certified Project Manager 2000, Brainbench (Standards of PMI / PMBOK).

PROFESSIONAL EXPERIENCE:

Jan 2004 – Present	Release Manager, Deutsche Bank, Singapore	Release / Program Management
Description: Currently playing the role of a Program Manager managing one of the high portfolio releases at Deutsche Bank for their dbdi (DB Direct Internet) which happens to be one of the best and most successful Corporate Banking Internet portals. The Program includes a suite of 13 projects in Cash, Payments, Trade Finance, Cash Pool, Custody, Security and overall re-architecture of the Internet platform for dbdi. It involves an in-house team composing of Architects, Biz Analysts, Project Managers, Development Managers and Development Head; Vendor working on Time and Material and Fixed price contracts on projects both onsite and offshore.

Apr 2002 – Jan 2004	Consulting through Nucleus Software, Singapore	    Sr. Project Manager/Lead Consultant
Description: The company has carved a niche for itself in providing Products and Software Solutions to the Banking and Financial Service Industry in areas of Consumer & Corporate Banking Products, Business & Technology Consulting to cite a few.
Contributions:
Key Focus: Management and Technical Consulting, Presales Consulting.
Presales Consulting and presented concept papers on
Solution for document archival and routing system and presented the same at Deustche Bank.
Collaborative Project Management and Supportive systems integration for Standard Chartered Bank  & SCOPE.
Working on a presales presentation on off-site approvals, routing and management system using PDA / Blackberry.
Saved a product from being shelved at the last moment, Presales consulting & shaping the roadmap for, STEPS (Straight  Through Easy Projects System), a product offering Project Management Office solution.
I am also the Defect Prevention Process Area Lead, analyzing, measuring and formulating mechanisms to minimize and continually prevent defects in projects, processes and products in the organization for their SEI CMM Level 5 certification.


Citi Bank, Singapore, Corporate Banking, CePAC			Team size: 2 Vendors team 30 members.
Consultant Project Manager and Account Management
•	CePAC (Common Electronic Platform for Approval of Credit, global rollout) - Re-Accessing and Re- Architecting the solution of the system for improvement of stability and performance; Managing two Releases, Systems Upgrade, Test Management, manage users, vendors (I-Flex Solutions and Nucleus Software Solutions) and other internal teams to ensure smooth delivery. Identify process/ technical gaps and propose improvements to these in the group.
•	Implemented Rational tools Purify and Quantify to identify performance bottlenecks and Purecoverage to analyze testing code coverage. 
•	Guided architects to design application using patterns with UML and Rose for all applications in the group. Roundtrip Re-engineering to generate design model from code to analyse the modularity, stability and robustness of design.
•	Bridging the process with end-to-end use of Rational tools and RUP practices & identifying new reporting tools.
•	Managing Testing and identifying bottlenecks, eFormRouting a CitiBank form routing application.


Standard Chartered Bank, Singapore Cash Management Implementation, Solution Delivery Group
Authored a book on project / programme management guide (implementation) called “SCB Works”, to implement cost effective and structured implementation. Setup a Programme Management Office (PMO), for SCB, Solution Delivery and putting it into practice for a live Cash Management implementation.
•	Setup the PMO and run the PMO and CCB for implementations.
•	Authored and published SCB Works, and used it to manage implementations.
•	Organized and coordinated a Project Management Training for all Solution Delivery managers across the Globe.
•	 


Nov 2001 – Apr 2002	Satyam Software Solutions Ltd, India		Contracting. Sr. Consultant
Contributions:
Key Focus: Build the KM practice, Account Management and Technical Consulting, Presales Consulting.
•	Building the Knowledge Management practice for the group. Managing effective team of 40 –50 members.
•	Technical Consultant in KM, E-Business and Integration Space in Banking & Financial Services.
•	Leading solutions architecting & Process Improvements

Equity Research Tool						Team Size: 5
To demonstrate the advantages of leveraging Knowledge Management for Equity Research search’s, this would be reduced from 80% of the total time and effort to 20 % thus enhancing productivity of Equity researchers and Analysts. Integration to WAP was also prototyped.
•	Presales presentations on the tool to potential customers.

EAI Connector, Seibel OmniFetch, Autonomy Inc.			Team Size: 3
Building a Siebel – Autonomy EAI connector to extract information from Siebel system for use by Autonomy; and used for communications between Siebel and Autonomy.

Expopage.net, Italy						Team Size: 25
Building an e-trade show portal for Expopage using Websphere, Autonomy, Epicentric and Soniq MQ custom development using Java Web technology using Web Sphere application server.
•	Project and Account Management and Leading the system architecture team and POC’s.

Leading the Presales initiative for leveraging Knowledge Managemet & ebusiness in Banking and Finance verticals
•	Equity Research tools, Use of Knowledge Management for Risk management and Integrating other systems in banks that’s used for Loan or Credit Approval / Loan Origination and Money Laundering.
•	Requirements Analysis for Royal & Sun Alliance for implementation of a global Knowledge Management solution.
•	Participated with Sales team in preparing the strategy for industry focus and sales of business solutions on Knowledge Management, collaborative solutions and Portals.

Oct 1999 – Nov 2001 	IT Solutions (India) Pvt Ltd., India		Project Manager / Presales Consultant
Description: IT Solutions is a global consulting company with major stakes in Business Intelligence, Information Exchange and CRM product companies. Analyse business requirements, manage multiple projects and architect solutions, in e-Business and Integration space in banking & financial (Consumer & Corporate) and telecomm domain.
Contribution:
Key Focus: Management and Technical Consulting, Presales Consulting.
•	Held portfolios – Member Pre-sales technical consulting committee; Member Technology Change Management, Member Process Change Management Group & Estimation and Risk management Committee.
•	Project / Account Management, Pre-sales consulting and leading solution architecture for
•	Loyalty Processing System, for PCCW HongKong - an eBusiness solution/product built with a team of 30 members.
•	UNAS (universal New Accounting System)-An intranet solution, for processing and approval of credit cards for individual customers. The system automates most of the process of the front office marketing, customer service, underwriting and approval, using intelligent workflows and dialers. Team of 20.
•	Small Business Card Application for Providian Financials, California USA.  System involved marketing, evaluation, underwriting and approval of Small Business Corporates to market Corporate Credit Cards. Team of 15 members.
•	An extranet based UNISYS system for Application processing of Insurance products and underwriting. Team size 7.
•	Architecting solutions for PARIS (Providian docs Archiving and Retrieval System) providing a Web Interface.
•	Technical Consulting, Management and architecting system for ONS (One Number Servcie) and Alert systems for OTELNET INC, (Open Telecomm Networks INC.), Berkeley, USA. As an outcome we backed development projects offshore from Otelnet and was offered a permanent Sr. Consultant position at OTelnet.
•	Heading a Pre-Sales strategy consulting assignment at the Web Services Development Team at Orange Communications, Bristol, UK. At the end of this assignment which lasted for 4 months, we had replaced a majority of the Netscape / iPlanet consultants at Orange with our consultants. I was also bestowed with an appreciation letter from the client on the work done and offered to retain me at Orange as Account Manager.
•	Architect system and framed requirements for a Front Office Business Enabler (FOBE), WAP based product for use in approval / confirmation based workflow applications in the finance and manufacturing segments.

Jul 1997– Oct 1999		Wipro Global R&DLtd., India  / DSQ Software		Sr. Software Engineer
Description: Wipro Global R&D now Wipro Technology Solutions is a global consulting company, the 2nd largest in India with operations all round the globe. Key involvement included in, consulting (Technical) as the primary role, Architecting solutions, proposing value-based solutions, analyse business requirements, in GSM, telecomm domain. I started in the T&N group from DSQ and joined them in August 98’ when the group moved to Wipro with the projects.
Contribution:
Key Focus: Technical Consulting, Project Management funcitons, Presales.
•	Consulting at Bell Labs, Ireland in their Platform and Tools group as Systems Architect to formalize the process, tools and architecture that will be used in the development of Lucent GSM OMC NMS using CMIS.
•	Design and development of Ne-Ops (Network Operations Centre) for management of ATM switches & SDH multiplexers / switches. One of the five members in the Design and Analysis team.
•	All Design and development was entirely on OO (Object Oriented) methodology with the development environment being C++ on HP-UX 9.x and HP OpenView.
•	Training team on UML and Rational Rose, actively involved in CMM Level 5 assessment.


Jul 1995 – Jun 1997	RPG Paging Systems - Glenayre Electronics India Ltd	Sr. Project Engineer
Key Focus: Presales Consulting & Technical Consulting, Project Lead.
•	Technical Consulting and implementation of paging solutions for the South zone in India.
•	Participated in Wireless planning and implementation of wireless networks.
•	Pre-Sales Consulting, Managed, and implemented RTS - TAP (Remote Terminal System for Telocator Alphanumeric Paging) system, POCSAG software test encoder and Interstate software page transmission system.

1993 – 1995	Undergraduate Project, GEC Alsthom; Training in Southern Railways & Compton Greaves, NODE. – Overall Duration: 11 months.

References
Provided on request

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