Websphere Portal V5.0 Deployment and Admin Certification
Sametime Instant Message and Web Conference Admin Certification
Certification - Lotus Notes & Domino System Administration ( v4, R5, N/D6, and Notes/Domino 7)
Certification - Lotus Notes & Domino Development (v4, R5, N/D6 and Notes/Domino 7)
IBM On Demand Business Solution Advisor Certification
Six Sigma green belt
IBM Certified Deployment Professional
CISA Certified Information Systems Auditor in process -- passed exam June 2008
CISSP -- expected September 2008
Tivoli Certified Solutions Expert
PROFESSIONAL EXPERIENCE
EMC Westborough, MA (2007) to Present
Global Security Organization- Information Security & Risk Management (OISRM)
Information Systems Security Analyst / Risk Manager
As a member of the Office of Information Security & Risk Management (OISRM) team, assessed the probability and severity of various threats to EMC''s computing infrastructure. Guided business unit representatives through EMC's Third Party Access Management (TPAM) process and recommended TPA network architectures based on requirements of the TPA business. Worked with Business Units, Security, Risk, Technical, Operations, and Security Operation Center and Network Operations Center teams to ensure that unresolved issues are brought to resolution, business operations are restored, and root causes are determined. Developed risk mitigating process flows and controls to ensure compliance with various regulations such as Sarbanes-Oxley. Analyzed and interpreted security scan results and be able to effectively express the risk to the company in order to effect change. Tracked TPA IdM&A Management, as well as, network resources utilization, firewalls, ports / protocols. Created Ports, Protocols, Services (PPS) matrices. Perform reporting and analysis of security events to ensure regulatory compliance and risk mitigation. Worked with Global Security Office on IT Governance issues regarding the Enterprise, recommended improvements, and participated in EMC Policy and Standards committees.
SPECIALIZED COMMUNICATIONS Westborough, MA (1996-2008)
Business Technology Consultant
Highlights of Professional Services engagements are listed immediately below.
Professional with well rounded experience in technology, consulting, and implementation, Program and Service Management. My work focused on Security, Advanced Messaging, Collaborative software, Risk Management, Enterprise Governance, Compliance (GRC).
Solid business education Harvard Business School - (PMD)
OVERTONE SOFTWARE Bethesda, MD (2006)
Governance, Risk Management, Compliance ( GRC)
Senior Business Systems Analyst
RFPs and Solution Designs / Business Process Modeling/ Use Cases
IT Controls / Data Governance
Business Process Modeling(BPM) / Swimlanes / SIPOC
Data Archives / eMail Archives / FRCP
Knowledge of Sarbanes-Oxley, HIPAA, COBit, etc
Technical pre / post Sales Support
Data Protection / Data Security
Knowledge Management / Information Security
TERADYNE Boston, MA (2006)
Business Process IT Engineering
Senior Technical Analyst
Global Advanced Enterprise Messaging and Collaboration
Digital Signatures and Information Security
Domino server Administration and Support
Resolved Java, Java Virtual Machine, and Applet Issues
Blackberry Administration and Support
Advanced Messaging
Clusters
IBM GLOBAL SERVICES CitiGroup / Metlife Warsaw, Poland (2005)Enterprise Messaging Projects
Zurich Insurance Schaumberg, Ill (2005)
Senior Systems Analyst
Messaging, Collaboration, Archives
Application Security
Sametime IM / Web Conference
Training / Consulting
Support / Migration
Problem Resolution
TJX Framingham, MA (2004 to 2005)
Enterprise Architecture Services
Senior Technical Analyst
Lotus Notes / Domino 5 & 6
Access Control Review
Instant Messaging and Web Conferencing
Resolved Java, JVM, and Applet Issues
Clusters
Server Upgrades, Infrastructure Services, Level 3 Support
RAYTHEON Waltham, MA (2004)
Enterprise Operations Support /Infrastructure Services
Knowledge Management / Information Security
Senior Technical Analyst
ITAR Compliance
Information security
Information engineering for Quality Applications
Service Delivery design and implementation
IBM Instant Message and Web Video Conferences
Resolved Java, Java Virtual Machine, and Applet Issues
Created an Enterprise Level 2 & 3 Service Support application
Moved Customer Support Desk from El Secundo, CA to Waltham, MA
SCI TECH Cambridge, MA (2004)
Enterprise Infrastructure
Senior Technical Analyst
LDAP
Websphere Portal Admininstration
Blackberry Admin and Support
DB2 Administration v 8
IBM Instant Message and Web Conference v 3.1
Linux (Red Hat 7.3)
NETEGRITY (now Computer Associates) Waltham, MA (2002 to 2003)
Web Security Product Technical Support
Web Security Policies
Domino and SiteMinder Integration
LDAP
Provided World-wide Technical Support Team
Global L3 Enterprise Support
Created and maintained Domino Servers
Wrote Domino databases to reproduce customer issues
NATIONAL GRID USA - formerly NEW ENGLAND ELECTRIC SERVICE (1999 to 2001)
Westborough, MA
Enterprise Intranet and Infrastructure Implementation
UI Redesign,InfoNet, a secure web based intranet consisting consisting of 400+ db
Deployed 3000 browsers
Implemented Domain Search to Search All Databases in Intranet
Implemented Domino/ IIS for Legacy html
Wrote database Utilizing Java Applets
Worked with all business units e.g.Retail Marketing, Supply Chain Management, HR, etc in developing their web sites
Trained Content Providers
Wrote Documentation and Training Materials
Access Controls and other application security services
EXODUS Woburn, MA (1999)
Internet Architect/ Domino Web Administration and Development
Restructure and UI Redesign
Prepare for Migration of Enhanced GUI to Oracle
INSO Boston, MA (1999)
Enterprise Messaging
Level 3 Sys Admin for INSO's Global Server System
Troubleshooting email system
Maintained Business Applications and Enterprise Integration
QA Partner & Silk QA testing for web objects
Wrote Domino and Notes databases
IGIC (Internet Graphic Interface Company)
Boston, MA (1998)
Lotus Notes and Domino
Global deployment for Relocation Resources Inc
Sales Force Automation, Business Applications
Wrote databases for internal and external use
Provided SysAdmin while IS department became familiar with Notes
STATE STREET BANK -FMG Technology Boston, MA (1998)
Domino Messaging Consultant
Revised ACLs, Reviewed Replication Strategies
Wrote databases for internal Administrative use
Migrated databases in new server/Domain deployment
Interfaced with Server Ops
Internet Messaging
SH&E Cambridge, MA (1997 to 1998)
Lotus Notes and Domino Consultant
Supervised multi-site international network for active aviation consultancy
Network operations and security
Created internal Notes / Domino databases for projects and proposals
Rolled out company-wide TimeSheet, Resume, Marketing, Calendar, etc dbs
ISC Ipswich, MA (1997)
Network Consultant
Installed and facilitated Ipswich Schools' proof of concept
Tested and documented training materials
CGI Systems Inc / IBM Subsidiary Boston, MA (1996 to 1997)
Lotus Notes Application Consultant
Developed Sales Force Automation applications for Fortune 500 companies
Created technical documentation for Fortune 100 companies' world wide roll out of 10 databases
Created navigators, graphics, wallpapers for databases
Tested and documented training materials for IBM's internal training
Previous to 1996-- I Held managerial positions with DOD (AVSCOM) and VA Medical Centers. Had Secret Clearance.
EDUCATION
Massachusetts Institute of Technology - Lowell Institute
Harvard Business School (PMD)
University of Missouri - Kansas City (PhD)
University of Missouri - Kansas City (MA)
University of Missouri - Kansas City (BA)
ORGANIZATIONS and Leadership
Harvard Business School Alumni Association, Class Secretary
ISACA (Information Systems Audit and Control Association) IT Governance
Past- Chair, New England Lotus SIG, IBM Innovation Center, Waltham, MA